How to add attachment to the helpdesk ticket?

To add an attachment to the helpdesk ticket, follow the below steps: 1. In the App Dashboard, Go to Helpdesk. 2. Select the ticket from the list. 3. Open the ticket. In the top header, click on ‘Attachment’ Icon. 4. Click on Add (‘+’) Icon and select the file to attach. […]

How to close the helpdesk ticket?

To close the helpdesk ticket, follow the below steps: 1. In the App Dashboard, Go to Helpdesk. 2. Select the ticket from the list. 3. Open the ticket. In the top header, click on the rightmost ‘Sub Menu’ Icon. 4. Select ‘Close Ticket’ to close the ticket.

How to modify an existing helpdesk ticket?

To modify the details of the existing helpdesk ticket, follow the below steps: 1. In the App Dashboard, Go to Helpdesk. 2. Select the ticket from the list. 3. Open the ticket. 4. You can update Ticket Subject, Details, Add comments and Attachments to the ticket. 5. Click on Save button […]

How to add a helpdesk ticket?

To add a new helpdesk ticket, follow the below steps: 1. In the App Dashboard, Go to Helpdesk. 2. Click on Add (‘+’) Icon. 3. Fill the Ticket ‘Subject’ and ‘Details’. 4. If the complaint is general then select the checkbox stated ‘Community Ticket‘. When a ticket is marked as Community ticket […]

How to see Notice Board?

To view the Noticeboard, follow the below steps: 1. In the App Dashboard, Go to Notice. 2. You will see the list of Notices order by the published date. 3. Click on the Notice to view its information.

How to modify an existing Notice?

To modify a Notice, please follow the following steps In the App Dashboard, Go to Notice. Select the Notice you want to modify. You can update the Notice title or message, add an attachment or mark it as Important. Click on Save to update the Notice. Note: Notice can only be […]

How to publish a Notice?

To publish a new Notice, please follow the following steps In the App Dashboard, Go to Notice. Click on Add (‘+’) Icon from the bottom right corner of the screen. Enter the Notice title and Notice message. You can optionally add an attachment or mark the Notice as Important. Click on Save to publish the […]

How will I leave society as an admin?

Admin can only leave the society by making another society member as Admin. Follow the below steps to make a member as Admin Follow the below steps to make a member as Admin (Skip this steps if there are at least one more Admin in the Society) In the App […]