For ASUS ZenPhone Phones
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STEP – 1: Enable the Auto-Start settings for Neighbium App:
From the app drawer, tap on ‘Settings’.
Click on ‘Power Manager’ and select background app management. Enable Neighbium to allow auto-start.
STEP – 2: List Neighbium as a protected app:
From the app drawer, tap on ‘Mobile Manager’.
Click on ‘Boost’ and tap on Enable Super Boost and select a protected app list. Verify Neighbium is on the list.
Note:
App notifications require an active Internet or data connection to a broadband (3G, 4G, or LTE) network, or a WiFi network. Many corporate WiFi networks impose restrictions or proxy servers that can interfere with your device’s connection to the Internet.
If you still face the issue after the above settings, please write to us at support@neighbium.com
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