How to modify an existing helpdesk ticket?

To modify the details of the existing helpdesk ticket, follow the below steps:

1. In the App Dashboard, Go to Tickets.
helpdesk-ticket

2. Select the ticket from the list.

helpdesk Ticket
3. Open the ticket.
4. You can update Ticket Subject, Details, Add comments, and Attachments to the ticket.

ticket-modifications
5. Click on the Save  button when done.

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