To add a new helpdesk ticket, follow the below steps: 1. In the App Dashboard, Go to Helpdesk. 2. Click on Add Icon. 3. Fill in the Ticket Subject and Details. 4. If the complaint is general then select the checkbox that stated Community Ticket.When a ticket is marked as Community […]
How to see Notice Board?
To view the Noticeboard, follow the below steps: In the App Dashboard, click on the 3 Horizontal Lines Click on Notices. You will see the list of Notices order by the published date. Click on the Notice to view its information.
Can I delete a Notice?
No, A Notice which is already published cannot be deleted. Notices which are saved as Draft can only be deleted.
How to modify an existing Notice?
To modify a Notice, please follow the following steps In the App Dashboard, Click on # horizontal lines Notice. Select the Notice you want to modify. Click on the Edit icon on the top of the notice. You can update the Notice title or message, add an attachment or mark […]
How to publish a Notice?
To publish a new Notice, please follow the following steps In the App Dashboard, Go to Notice. Click on Add icon from the bottom right corner of the screen. Select The Notice Recipient out of the Options available. Enter the Notice Title and Notice Message. You can optionally add an attachment or […]
I am Added in 2 societies, How can I Switch to Another Society?
Ways to switch to society. From Admin Dashboard View In the App Dashboard, Click on the Submenu at the top right corner of the screen. Select Switch Society option from the drop-down list. A dialog box will appear with the list of societies you are part of. Select the Society […]
How will I Leave Society as an Admin?
Admin can only leave the society by making another society member as Admin. Follow the below steps to make a member as Admin Follow the below steps to make a member as Admin (Skip this steps if there are at least one more Admin in the Society) In the App […]
How will I Leave Society as a Member?
Follow the below steps to leave society. From Admin View In the App Dashboard, click on the submenu at the top right corner of the screen. From the drop-down menu, select the option Leave Society. Click on Ok to leave Society. Once you leave the society, you will not receive any further emails […]
How to Apply Coupon?
Note: Only Admin can apply the coupon to purchase the license. Follow the below steps to apply the coupon: In the App Dashboard, go to right menu from top right corner of the screen. Select Society Settings. Click on License Tab. Below the Purchase License button, click on Got Coupon? […]
How to Renew the License?
Follow the below steps to purchase the license: On the App Dashboard, go to right menu from top left corner of the screen. Click on Society Settings. Go to License Tab. Click on Purchase License button. Enter the amount and click Ok. Choose a Payment Option and Make a Payment. Note: No […]