Vendor can be added by society management only 1. In the App Dashboard, Go to Directory. 2. select the vendor Tab. 3. click on Add icon from the bottom right corner of the screen. 4. Add the vendor details. 5. Click on Save icon once done.
How to assign helpdesk ticket to Vendor?
1. In the App Dashboard, Go to Helpdesk. 2. Select the ticket from the list which needs to be assigned to the Vendor. 3. Open the ticket and in the ‘Assigned To‘ section, select the vendor from the list. 4. Click on Save button from top header. 5. The system […]
How Resident can make an Advance Payment?
Watch the video to see How Residents can make an Advance Payment
How Neighbium Dashboard Works?
Watch the video to see Neighbium Dashboard Panel
How to add comments to the helpdesk ticket?
To add a comment to the helpdesk ticket, follow the below steps: 1. In the App Dashboard, Go to Helpdesk. 2. Select the ticket from the list. 3. Open the ticket. In the ‘Comment’ section, add a comment and click ‘Go’ Icon. 4. Comment is now visible in the ticket history just […]
How to add member in the Society
To add new member to the Society, follow the below steps. Go to Dashboard -> Directory. Click on ‘+’ symbol at the bottom right corner of the screen to add a member. Add the member details like mobile, email and Name. In the Type Field, assign a role to the member: […]
How to change my Phone number?
To change your phone number, follow the below steps: Go to App Dashboard. From the top right corner, click on the submenu and select ‘User Settings’. Go to ‘Profile’. Click on ‘Mobile‘ field to update the information. Enter the new Mobile number and click Ok, the system will take you to the verification […]
How to view my bookings?
Please follow the below steps to view your Facility bookings. In the App Dashboard, open the main menu from top left corner of the screen. Click on ‘Facilities’. Select the ‘My Booking’ Tab. Here you can see the list of all your bookings.
How to monitor the booking slots for a day?
Please follow the below steps to monitor the booking slots for the particular facility. In the App Dashboard, open the main menu from top left corner of the screen. Click on ‘Facilities’. Select the ‘Booking History’ Tab. By default, it will show the current day’s booking. Change the date from the top panel and see the […]
How to cancel a facility booking?
Please follow the below steps to cancel your Facility booking. In the App Dashboard, open the main menu from top left corner of the screen. Click on ‘Facilities’. Select the Facility which you want to cancel. Select the Details’ Tab. Select the booking date from top right corner. Scroll and click your booking for a particular […]