1) Open the Bill to cancel. 2) Click on ⋮ 3 Dots at the Right Top Corner. 3) Select Cancel Bill.
How to Delete Bill?
1) Open the My Bills to delete it. 2) Click on ⋮ 3 Dots at the Right Top Corner. 3) Select Delete Bill.
How to Refund Payment?
1) Open the Neighbium Application and access the My Bills section of the flat for a refund. 2) Go to the History Tab of My Bills section. 3) Select and open the bill from the list. 4) Click on the ⋮ 3 Dots at the Right Top Corner. 5) Choose Option Refund […]
How to Refund Advances?
1) Click on the Left Menu. 2) Click on the Payment Collection. 3) Go to the Action Tab. 4) Click on Refund Advances. 5) Select Flat Number. 6) Fill amount and Refunded to Option and a) Choose Refunded amount from general Advance b) Choose Payment Mode 7) Press OK.
How to Download Pending Payment Report for Particular Block?
1) Click on the Left Menu. 2) Click on the Payment Collection. 3) Go to the Action Tab. 4) Click View Filtered Bills. 5) Click the drop-down icon which will ask you to Select Filter and Apply. 6) Out of Filter Options Select Block of which you want to download […]
How to Accept Payments?
1) Click on the Left Menu. 2) Click on the Payment Collection. 3) Go to the Action Tab. 4) Click on Accept Payment. 5) Select the flat from the list to accept payment. 6) By default, the system will showcase the total pending amount against the flat. 7) Fill up […]
How to Accept Partial Payments against Bill?
1) Open the bill to accept the partial payment against it. 2) Click on right submenu and select Accept Partial Payment. 3) Enter the amount paid by the resident. 4) Enter the payment mode and set correct entries. 5) Press OK once done.
How to Disable Online Payments for the Particular Schedule?
1) Click on the Left Menu. 2) Click on the Payment Collection. 3) Go to the Schedules Tab. 4) Pick the Schedule from the list to disable gateway. 5) Click on the Edit icon at the Right Top Corner. 6) Click on the Next at the Right Bottom Corner until […]
How to Generate Metered billing based on the Units Consumed in a Month?
Scenario 2: Generate Electricity Charges Based on the Units Consumed in a Month. Step 1 Click on Left Menu Go to the Payment Collection section. Select the Import Tab. Click on + Add icon from the bottom right corner of the screen. Please enter the name and description(optional) of Import configuration. […]
How to Generate Electricity Charges Based on Variable Amount for Each Flat?
Scenario 2: Generate Electricity Charges Based on the Variable Amount for Each Flat. Step 1 Click on Left Menu Go to the Payment Collection section. Select the Import Tab. Click on + Add icon from the bottom right corner of the screen. Please enter the name and description(optional) of Import configuration. […]