How to add comments to the helpdesk ticket?

To add a comment to the helpdesk ticket, follow the below steps:

1. In the App Dashboard, Go to Tickets.
helpdesk-ticket
2. Select the ticket from the list.
helpdesk Ticket
3. Open the ticket. In the Comment section, add a comment and click Go Icon.
add-comment

4. A comment is now visible in the ticket history just below the comment section.

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