How to Close the Helpdesk Ticket?

To close the helpdesk ticket, follow the below steps:

1. In the App Dashboard, Go to Tickets.

helpdesk-ticket
2. Select the ticket from the list.

3. Open the ticket. In the top header, click on the rightmost Sub Menu Icon.

4. Select Closed Ticket to close the ticket.

5. Click on Save button when done.

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