How to close the helpdesk ticket?

To close the helpdesk ticket, follow the below steps:

1. In the App Dashboard, Go to Tickets.

helpdesk-ticket
2. Select the ticket from the list.
helpdesk Ticket
3. Open the ticket. In the top header, click on the rightmost Sub Menu Icon.
close-ticket
4. Select Closed Ticket to close the ticket.
tickets-state

Was this article helpful?

Related Articles

Leave A Comment?